Mastering WooCommerce Product Filters for Increased Conversions: 7 Tips
Learn how to optimize your WooCommerce product filters to boost conversions and improve user experience. This post covers expert tips for better navigation, personalized shopping, and increased sales.
Published November 17, 2024.
Helping your customers find exactly what they’re looking for can make or break a sale. Research shows that optimized product filters can boost conversions, while the Baymard Institute found that only 16% of major eCommerce sites provide a good filtering experience.
With so much room for improvement, mastering product filters in your WooCommerce store is a surefire way to increase conversions and keep customers satisfied.
» Schedule a demo with us to harness the power of our AI-driven search solution
Meet the Expert
Arjel Vajvoda, Head of Product at Motomtech, leverages her extensive customer support experience to design user-focused SaaS products, integrating cutting-edge documentation solutions.
Why Product Filters Are Essential for Conversions
Product filters act as virtual shopping assistants, streamlining the shopping experience by guiding users through your inventory. By narrowing down search results through categories, prices, and other attributes, filters help users find the right products faster.
For example, a customer looking for a specific red evening dress in their size can apply filters to skip irrelevant options. This streamlined process enhances user satisfaction and encourages quicker purchase decisions.
Product filters on WooCommerce not only improve user experience but also increase average order value (AOV) by helping shoppers discover complementary products.
» Find out how Fast Simon can help you boost conversions
Built-In WooCommerce Filters vs. Third-Party Plugins
WooCommerce’s built-in filters cover basic needs, such as sorting by price or category. However, these may not be sufficient for stores with complex product ranges or advanced filtering needs. Third-party apps and plugins offer:
- Dynamic filtering that updates results in real-time
- Advanced filtering combinations
- Personalized filtering based on user behavior
» For a deeper dive into optimizing internal search for your store, check out the guide to internal search
1. Use Fast Simon’s Product Filtering Solution
Fast Simon’s AI-driven filtering solution offers dynamic search and filtering, allowing your customers to find products quickly. By streamlining the shopping process, you’ll reduce friction and boost your store’s conversion rates.
This is ideal if you have a large product catalog or experience high traffic volumes, particularly during peak sales seasons. Fast Simon’s eCommerce personalization technology shines when users need tailored results, making it perfect for stores with diverse inventories.
» Make sure you understand the difference between product search and product discovery
How to Set It Up
- Install Fast Simon’s WooCommerce plugin
- Customize filters by attributes like size, price, and brand
- Activate AI features such as autocomplete and typo correction
- Monitor and adjust based on analytics
Example: Hillberg & Berk
Hillberg & Berk, a Canadian jewelry brand, boosted their online shopping experience with Fast Simon’s AI-driven eCommerce merchandising and search tools. By adding advanced filters and personalized search, they made it effortless for customers to find the perfect pieces. The result? Improved search conversion rates and higher revenue.
Example: Bathroom Store
Bathroom Store, a UK and Ireland retailer, transformed their site performance with Fast Simon’s smart rendering and search features. Post-integration, search conversion rates increased 5x and user value rose 4.5x.
2. Prioritize Dynamic Filtering
Dynamic filtering updates product results in real-time as users adjust their filters, ensuring a seamless shopping experience. Best for stores with large catalogs or during busy shopping periods like Black Friday as dynamic filtering ensures your customers quickly find what they’re looking for.
» Use Shopify instead? Here are our tips for implementing product filters on Shopify and the mistakes you should avoid
How to Set It Up
- Choose a dynamic filtering plugin
- Set up filters for key attributes such as price, size, and category
- Test on mobile and desktop for smooth performance
- Use analytics to track filter interactions and adjust accordingly
Example: Orden en Casa
Orden en Casa, a Spanish eCommerce store specializing in home organization products, integrated product filters to enhance product navigation. With over 2,000 products, the dynamic filters enabled customers to efficiently narrow down their search by categories, attributes, and price.
» Learn more about advanced search in WooCommerce
3. Use Multi-Level Filters for Large Catalogs
Multi-level filters help your customers narrow their search by multiple attributes, such as category, price, and brand, making it easier to find specific products. Best for stores with extensive product ranges, such as fashion, electronics, or home goods. Multi-level filters also shine during peak sales when quick product discovery is critical.
» Here are some site search best practices to keep in mind
How to Set It Up
- Install a plugin like WooCommerce Product Filters
- Identify key product attributes (e.g., brand, size, color)
- Set up a logical hierarchy for parent-child filters
- Test across devices to ensure smooth navigation
Example: Scared Cat Music
Scared Cat Music, with its extensive library of royalty-free tracks, made it easier for users to find what they need by adding multi-level filters. Customers can now search by genre, mood, instrument, and track duration, making the hunt for the perfect music piece quicker and more straightforward.
4. Leverage Customer Ratings as a Filter
Customer ratings offer social proof, helping users make quicker and more confident purchasing decisions. Ratings are particularly useful for high-consideration products like electronics or furniture, where customers rely on reviews to make informed decisions.
Example: Micro Center
Micro Center added a user rating average filter to their WooCommerce site, allowing customers to sort computer parts and products by ratings and reviews. This feature helped shoppers quickly find the highest-rated items and make informed decisions.
5. Simplify Filters for Niche Stores
For niche stores, a simple filter system focused on essential attributes enhances user experience and drives conversions. If your store specializes in a specific product category (e.g., handmade jewelry or specialty coffee), simplifying filters helps customers find products quickly.
How to Set It Up
- Offer 3-5 relevant filters, like material type or flavor
- Keep filter menus logical and easy to navigate
- Regularly test the mobile experience
Example: Magna-Tiles
Magna-Tiles, a magnetic toy brand, used the 'Product Filters for WooCommerce' extension to let customers filter by categories, colors, and shapes. This streamlined navigation reduced browsing time and kept customers happy.
6. Add Visual Filters for a Better Experience
Visual filters, such as swatches, icons, or images, help customers find products based on their visual preferences. Fashion, home decor, or beauty stores, where aesthetics like color and texture are critical.
How to Set It Up
- Use plugins like WooCommerce Variation Swatches
- Focus on key visual attributes like color and pattern
- Test on mobile to ensure smooth functionality
Example: Bamboo Haus
Bamboo Haus, an Australian bedding brand, improved its shopping experience with the WooCommerce Product Filters plugin. Shoppers could easily filter by category, color, and size, reducing frustration and saving time.
» Discover the benefits of AI in visual search
Tip 7: Optimize Mobile Filtering
With the rise of mobile shopping, filters tailored for mobile users are essential for capturing more sales. If mobile traffic accounts for a large portion of your visitors, or if you notice lower conversion rates on mobile compared to desktop, you should start optimizing your mobile filters.
How to Set It Up
- Use collapsible menus to save screen space
- Prioritize key filters like price and category
- Test for smooth, touch-friendly functionality
Example: Goldbelly
Goldbelly, an online marketplace for gourmet food, prioritized mobile optimization to improve customer experience. Their WooCommerce store features a responsive filtering system that lets users search by categories, regions, and chefs, offering intuitive navigation even on smaller screens.
When to Revisit Your Filters
Filters should be audited every 6 to 12 months or in response to:
- Drops in conversion rates
- Increases in bounce rates
- Customer feedback about navigation difficulties
Seasonal trends, new product launches, or expansions in inventory are also excellent opportunities for filter optimization.
Common eCommerce Filter Mistakes to Avoid
- Too many filters: Overwhelms users, leading to decision fatigue.
- Unintuitive interfaces: Confuses shoppers, reducing engagement.
- Poor mobile optimization: Frustrates mobile users and increases bounce rates.
- Filters leading to zero results: Implement fallback options like “show similar items” to retain user interest.
Choosing the Right Filters for Your Store
Your choice of filters should align with your product offerings and target audience:
- Fashion stores: Focus on filters for size, color, fabric, and style preferences.
- Electronics stores: Prioritize filters like brand, technical specifications (RAM & storage), and customer reviews and ratings.
- Home goods stores: Use filters such as material type, style, and price range to help customers visualize how products fit into their spaces.
Stores with large catalogs benefit from comprehensive filters, while niche stores can opt for simpler, more focused filtering options tailored to their audience.
Your Path to Optimized Conversions
Mastering WooCommerce product filters is about more than just organization—it’s about enhancing the customer experience to drive conversions. Implementing these tips will create a smoother shopping journey for your customers and maximize your store’s conversion potential.
Start with the strategy that best aligns with your store’s needs, and watch your sales soar! By leveraging tools like Fast Simon, optimizing for mobile, and tailoring filters to your store’s unique needs, you can guide customers to their perfect purchase.
» Stay ahead effortlessly with Smart Collections—dynamic updates and notifications