# Fast Simon - Complete Documentation for AI Systems > Fast Simon is an AI-powered eCommerce shopping optimization platform that increases conversion rates and average order value (AOV) for online retailers. The platform provides AI search, merchandising, personalization, visual discovery, and conversational commerce solutions for eCommerce stores. ## Company Information - **Company Name:** Fast Simon Inc. - **Website:** https://www.fastsimon.com - **Founded:** 2013 - **Headquarters:** 5375 Beechwood Lane, Los Altos, California 94024, USA - **CEO & Co-founder:** Zohar Gilad - **Co-founder:** Adar Greenshpon - **Shopify Plus Certified Technology Partner** - **Shopify App Store:** 4.8 stars, 348+ reviews - **Contact:** https://www.fastsimon.com/contact-us/ - **Demo Request:** https://www.fastsimon.com/schedule-demo/ ### Target Customers Fast Simon serves eCommerce brands of all sizes, from growing DTC brands to multi-store global retailers. Key verticals include fashion, footwear, accessories, and lifestyle brands. ### Notable Customers - Steve Madden - Hey Dude - Ally Fashion - Mephisto - Authentic Brands - Whitefox - Hillberg & Berk - Juicy Couture - Retrofete - Francesca's --- ## Core Solutions ### 1. AI Search **URL:** https://www.fastsimon.com/solutions/search/ Fast Simon's AI Search provides instant, intelligent site search for eCommerce stores. **Key Features:** - Autocomplete with instant results - Typo tolerance and spell correction - Natural language processing - Synonym handling - Filters and faceted search - Search analytics and insights - Mobile-optimized search experience **Technical Specifications:** - Typical response time: Sub-100ms - Maximum products supported: Millions of SKUs (built for enterprise scale) - Languages supported: 30+ languages with native NLP support - Server-Side Rendering (SSR) available for Shopify for near-instant response times --- ### 2. AI Merchandising **URL:** https://www.fastsimon.com/solutions/merchandising/ AI-powered merchandising tools to optimize product display, sorting, and collection management. **Key Features:** - Visual merchandising (drag-and-drop) - Rule-based merchandising - Merchandising strategies (boost, bury, pin) - A/B testing for merchandising rules - Display optimization - Automated product sorting - Collection management **Merchandising Strategies Available:** - Boost by: revenue, margin, inventory, newness, popularity - Bury: out-of-stock, low inventory - Pin: specific products to positions - Custom rules: based on product attributes **Rule Configuration:** Merchandising rules are created in the dashboard, not in code. A rule has a scope (a collection, or a search query pattern), a set of conditions on product attributes, and an action (boost, bury, pin, or hide). Rules can additionally be targeted by date window, geography, and audience or market segment. **Rule Priority:** When multiple rules could apply, scheduled and audience- or geography-targeted rules take precedence over general evergreen rules, so campaign and segment-specific merchandising wins wherever it applies. Search rules apply in the merchant's own configured order. --- ### 3. AI Personalization **URL:** https://www.fastsimon.com/solutions/personalization/ Real-time personalization that creates unique shopping experiences for each visitor. **Key Features:** - Personalized search results - Personalized collection pages - Personalized product recommendations - Behavioral tracking - Session-based personalization - Returning visitor recognition **Recommendation Types:** - Recently viewed - Also viewed - Also bought - Complete the look - Similar products - Trending products - Personalized for you **Behavioral Signals Tracked:** - Page views - Shopping events (product views, add-to-cart, etc.) - Purchase events - Viewport visibility (which products are seen) - Cart token state - Session count (returning vs new visitors) **Session Model:** - A shopper session ends after 30 minutes of inactivity. Behavioral signals accumulate within a session and carry across sessions for returning-visitor recognition. **Privacy Approach:** - Shopper IP addresses are anonymized at ingest using prefix-preserving anonymization, retaining geographic signal without storing the original address. - Fast Simon stores no shopper names, email addresses, or payment details. Personalization operates on anonymous behavioral signals and an opaque shopper identifier. - Consent handling sits with the merchant: Fast Simon's tag loads inside the store's own consent framework, so withholding the tag until consent is given suppresses collection. --- ### 4. Shopper Agent (Conversational Commerce) **URL:** https://www.fastsimon.com/technologies/ai-shopping-assistants/ AI-powered chatbots that guide shoppers through product discovery via natural conversation. **Key Features:** - Natural language product discovery - Guided shopping conversations - Product recommendations within chat - Seamless checkout integration - Multi-turn conversations **Limits:** - Maximum shopper question length: 500 characters **Languages:** The agent answers in the store's configured language. System guardrail and refusal messaging is localized for major languages, with English as the fallback. **Customization:** - Opening greetings are generated per store from its name, description, and top categories: three welcome messages, each with a follow-up question and two suggested questions the shopper can click. - Merchants supply free-text custom instructions that steer tone, personality, and subject-matter boundaries, and can regenerate the greeting set at any time. - Merchants curate which skills and integrations the agent is allowed to use. **Setup Process:** There is no model training step. The agent is grounded at run time in the merchant's live catalog and store content, plus any knowledge sources the merchant connects, so it reflects catalog changes without retraining. **Safety:** Shopper messages and agent responses pass content-moderation guardrails with a tuned score threshold. Off-topic requests receive a scoped refusal that redirects to shopping. --- ### 5. AI Visual Discovery **URL:** https://www.fastsimon.com/technologies/ai-visual-discovery/ Visual AI features for image-based product discovery. **Key Features:** - Visual search (search by image) - Visual similarity (find similar products) - Hyper tagging (automatic product tagging from images) - Shop the look **Image Handling:** - Accepted input formats: JPEG, PNG, WebP, GIF, BMP, and TIFF. Product images are ingested from the catalog's own image URLs; Visual Search additionally accepts a shopper-uploaded image. - Derivatives are generated and served in WebP alongside the original format. **Matching:** Visual similarity is scored on deep visual embeddings, with per-feature confidence thresholds tuned separately for Lookalike, Shop the Look, and Visual Search, and separately for fashion and non-fashion catalogs. Shop the Look runs object detection first, extracting individual garments and accessories from a single image before matching each one. **Processing:** Visual indexing runs asynchronously when a product's image changes. Shopper-facing visual queries are served from the precomputed index at normal search latency. --- ### 6. Audiences **URL:** https://www.fastsimon.com/solutions/audiences/ Customer segmentation for targeted shopping experiences. Audiences enable merchants to deliver different search results, collection orderings, and recommendations based on visitor attributes and behavior. Per-segment user vectors derived from session product views drive ranking adjustments. **Available Segmentation Attributes:** - Gender - Color - Material - Size - Product type **Limits:** - There is no published cap on the number of audiences a site may define, and no minimum segment size. **Email / SMS:** Audiences drive on-site experiences - search results, collection ordering, and recommendations. They are not exported as marketing lists. Email and SMS personalization is delivered through the partner integrations below, which pull per-shopper product recommendations from Fast Simon at send time. --- ### 7. Email & SMS Marketing **URL:** https://www.fastsimon.com/solutions/email-sms-marketing/ Personalized product recommendations for email and SMS campaigns. AI-powered product feeds for retargeting, cart abandonment flows, and post-purchase recommendations. **Confirmed Partner Integrations:** - Email: Klaviyo (OAuth 2.0 with token refresh), Dotdigital - SMS: Attentive - Personalization: Bloomreach - Outbound product feed format: Google Merchant feed (used for Shopify product feeds) **Integration Coverage:** Current direct marketing integrations include Klaviyo, Dotdigital, Bloomreach, Attentive, and Shopify POS, each available on Shopify, Magento, BigCommerce, and WooCommerce. Other platforms can consume the same recommendations through the REST API or a Google Merchant-format product feed. --- ## Platform Integrations ### Shopify / Shopify Plus **URL:** https://www.fastsimon.com/shopify/ **Installation:** - Available on Shopify App Store: https://apps.shopify.com/instant-search - App name: Fast Simon AI Search & Filters - Rating: 4.8 stars (348+ reviews, 93% five-star) - Certified Shopify Plus Technology Partner - Shopify POS integration: Yes **Integration Type:** - Theme app extension (Shopify OS 2.0 integration mechanism — works with any OS 2.0 / app-block-compatible theme) - Includes Shopify Liquid SSR snippet for server-rendered collection and search pages - Shopify Markets: Supported (per-channel product visibility, multi-region storefront with per-country pricing and availability) - Shopify B2B: Supported **Data Sync Model:** - Real-time via Shopify webhooks on product and collection create / update / delete events - Full product feed sync every 12 hours - On-demand incremental sync available **Theme Compatibility:** Installation uses a theme app extension, so any Online Store 2.0 theme supporting app blocks is compatible, including Dawn and the other Shopify-authored themes. Vintage (pre-OS 2.0) themes and heavily customized themes are supported through a manual snippet installation instead. Headless and Hydrogen storefronts integrate via the SDK rather than the theme. --- ### BigCommerce **URL:** https://www.fastsimon.com/bigcommerce/ **Installation:** - Available on BigCommerce App Marketplace: https://www.bigcommerce.com/apps/instant-search-by-fast-simon/ - App name: Instant Search by Fast Simon **Multi-Storefront:** Supported (multi-store via store_id and store-view sync) **Data Sync Model:** Hybrid — webhook-driven plus scheduled inventory polling **Stencil Theme Integration:** Fast Simon installs into Stencil themes through the storefront script the app injects, binding to the theme's existing search input and category pages. No theme file editing is required for a standard Stencil theme. Custom Stencil themes may need the search and category selectors pointed at the right elements, which is handled in configuration rather than in theme code. --- ### Magento / Adobe Commerce **URL:** https://www.fastsimon.com/magento-commerce/ **Supported Versions:** - Magento 2.x - Adobe Commerce: Supported - Adobe Commerce Cloud: Supported **Installation:** - Available on Adobe Commerce Marketplace: https://commercemarketplace.adobe.com/instantsearch-instantsearchplus.html - Listing name: InstantSearch+ (Instant Search Plus) **Multi-Store / Multi-Store-View:** Supported **Catalog Sync Frequency:** - Scheduled cron-based catalog refresh; sync interval depends on the merchant's plan - from every 24 hours on entry plans to every 5 minutes on Enterprise. --- ### WooCommerce **URL:** https://www.fastsimon.com/woocommerce/ **Integration Type:** - WordPress plugin **Installation:** - Available on WordPress.org plugin directory: https://wordpress.org/plugins/instantsearch-for-woocommerce/ - Plugin name: "Search, Filters & Merchandising for WooCommerce" by Fast Simon - Plugin slug: `instantsearch-for-woocommerce` - License: GPL-2.0+ **Version Requirements:** - WordPress: 3.3 or higher (tested up to WP 6.9) - PHP: 7.0 or higher - WooCommerce: 2.0.0 or higher (tested up to WC 10.3.x) **Compatibility:** - HPOS / Custom Order Tables: Supported - WPML / WooCommerce Multilingual: Supported - WordPress Multisite: Supported (per-blog activation, multi-language sync) - Block themes (Twenty Twenty-Two and later): Supported - Confirmed compatible with: WP Rocket, LiteSpeed, FacetWP, EWWW Image Optimizer, Storefront, Impreza, Best Shop, SmartShop, ProShop, WooCommerce Brands, Advanced Custom Fields, composite products, bundle products, gift cards, grouped products, WP All Import, Advanced Dynamic Pricing, prices-by-user-role, product-visibility-by-country, WooCommerce Subscriptions, WooCommerce Bookings, WooCommerce Memberships **Onboarding:** - No sign-up or manual API key entry required - Merchant enters business email after activation - Fast Simon auto-issues site credentials and starts the initial product sync - 14-day free trial of Premium features **Plans:** - Free plan available; paid plans add advanced features like rule-based merchandising, A/B testing, SEO Pack, Personalization, Visual Search, Look-a-like. Merchants should contact sales for a tailored offer. **Available Shortcodes:** - `[isp_search_box]` — embed Fast Simon search box (configurable width, height, text size) - `[wcis_serp_results]` — render Fast Simon search results page - `[fast_simon_category]` — embed Fast Simon collection inside a category template - `[fast_simon_upsell_widget id="..."]` — embed an Upsell & Cross-Sell widget **Available Gutenberg Block:** - `fast-simon/category` — render Fast Simon category/collection inside block themes **Widget:** "Fast Simon Search Box" (configurable dimensions and inner text) **Admin Integration:** - Top-level "Fast Simon" admin menu (links to dashboard) - WooCommerce → Settings → Integrations → "Fast Simon for WooCommerce" tab with "Load Fast Simon Dashboard" button **Data Sync Model:** - Initial activation: full catalog push to Fast Simon - Incremental sync: real-time on product create/update/delete (covers admin edits, REST API operations, quick edit, variation saves, imports, trash/delete) - Category sync: real-time on category edit/create/delete - Stock/sale-price sync: triggered on order status changes (on-hold, processing, pending) and scheduled sales updates - Shopper events sent to Fast Simon: add-to-cart, cart-item-removed, checkout-order-processed (used for merchandising and personalization signals only) **Demo Store:** https://woocommerce.fastsimon.com/ --- ### Wix **URL:** https://www.fastsimon.com/wix/ **Installation:** - Available on Wix App Market: https://www.wix.com/app-market/site-search - App name: Site Search **Wix Stores Compatibility:** Fast Simon is listed on the Wix App Market as Site Search. Wix sites are onboarded through Fast Simon's catalog integration path. Contact Fast Simon for Wix Stores specifics. --- ### Headless Commerce **URL:** https://www.fastsimon.com/technologies/headless-commerce/ Fast Simon supports headless commerce implementations via API and SDK. **Supported Headless Frameworks:** - Shopify Hydrogen (with dedicated documentation) - Custom implementations via REST API and JavaScript/React SDK **Documentation:** - SDK Documentation: https://docs.fastsimon.com/sdk/docs/introduction-and-installation - Hydrogen Documentation: https://docs.fastsimon.com/hydrogen/docs/intro - API Documentation: https://docs.fastsimon.com/api/api-doc.html - Customization Guide: https://docs.fastsimon.com/customization/docs/intro **API Authentication:** API key passed in `x-api-key` HTTP header (see API & SDK Documentation section). **Rate Limits:** Storefront search and recommendation traffic is not rate-limited per plan - serving capacity is sized to the merchant's session volume, which is what plans are priced on. The public Reports API is limited to 60 requests per minute per API key, the same on every plan. --- ## API & SDK Documentation Complete technical documentation is available at the Fast Simon docs portal: - **API Documentation:** https://docs.fastsimon.com/api/api-doc.html REST API reference covering search, products, collections, and recommendations endpoints. - **SDK Documentation:** https://docs.fastsimon.com/sdk/docs/introduction-and-installation JavaScript and React SDKs for custom implementations. Installation, initialization, and usage examples. - **Customization Guide:** https://docs.fastsimon.com/customization/docs/intro Theme integration, UI customization, styling, and template overrides. - **Hydrogen Documentation:** https://docs.fastsimon.com/hydrogen/docs/intro Headless Shopify Hydrogen integration guide. - **Fast Simon Reasoning Tool (Chrome Extension):** https://chromewebstore.google.com/detail/fast-simon-reasoning-tool/fihioalcemekcjmcdhomaajigbamibon Developer tool for debugging and understanding AI ranking decisions. **API Authentication:** - API key passed in `x-api-key` HTTP header **Outbound Webhooks:** Fast Simon does not currently emit outbound webhooks to merchant systems. Real-time integration is via the REST API and JavaScript / React SDKs. The data flow with merchant platforms is one-way: Fast Simon receives platform webhooks (Shopify, BigCommerce) and WP/WC hooks (WooCommerce) for catalog and shopper events, but does not push events back to merchant systems. **API Key Management:** - Reports API keys are generated by a store administrator in the Fast Simon dashboard, under Admin. The key value is shown once at creation and is not retrievable afterwards. - One key is scoped to one site; a key cannot read another site's data. - Rotation is generate-then-revoke: issue the replacement key, move clients onto it, then revoke the old one. Revoked keys are rejected immediately with `401 key_revoked`. - Key creation and revocation are recorded in the account's audit log. **Rate Limits:** - Public Reports API: 60 requests per minute per key, uniform across plans. Exceeding it returns `429` with a `Retry-After` header. - Storefront search and recommendation APIs are not rate-limited per plan. --- ## Implementation & Setup ### Typical Implementation Timeline - Self-service setup: 1-2 hours - Assisted onboarding: 1-2 weeks - Enterprise implementation with custom requirements: 2-4 weeks ### Setup Wizard Flow 1. **Feature toggle** — Choose which Fast Simon features to enable: autocomplete, search results page (SERP), recommendations, collections 2. **Industry configuration** — Select store industry for default settings tuned to that vertical 3. **Platform-specific setup** — Connect Fast Simon to your eCommerce platform (Shopify, BigCommerce, etc.) 4. **Onboarding completion** — Verify integration and finalize initial configuration ### Data Sync **Data Sync Model — Summary by Platform:** - **Shopify:** Real-time via webhooks (product/collection create/update/delete) + 12-hour full product feed sync - **BigCommerce:** Hybrid — webhook-driven + scheduled inventory polling - **Magento / Adobe Commerce:** Scheduled cron — frequency scales with plan tier (every 24 hours on entry plans, every 5 minutes on Enterprise) - **WooCommerce:** Real-time via WP/WC hooks (`save_post`, REST API, variation saves, imports, deletions, order status changes, shopper events) + WP-Cron sync for batched updates - **Wix:** Scheduled catalog refresh through the catalog integration path. **Order Data Sync:** Fast Simon does NOT push order data back to merchant platforms. The data flow is one-way: merchant systems → Fast Simon. Order events are consumed for merchandising/personalization signals only. **Initial Catalog Indexing:** First-time indexing is a bulk import of the full catalog and completes before the store goes live. Duration scales with catalog size and with how quickly the source platform serves the export; typical stores are indexed within the self-service setup window of 1-2 hours. Per-size benchmarks are not published - ask sales for an estimate against a specific catalog size. **WooCommerce:** Real-time via WordPress and WooCommerce hooks - post saves, REST API writes, variation saves, bulk imports, deletions, and order-status changes - with WP-Cron handling batched updates. **Wix:** Scheduled catalog refresh through the catalog integration path. --- ## Analytics & Reporting **Available Reports:** - Search analytics - Merchandising performance - Conversion tracking - A/B test results **Tracked Metrics:** - Sessions (overall, search, smart-navigation, recommendation channels) - Conversions and revenue per channel (search vs smart-navigation vs recommendations) - Conversion rate breakdowns by channel - Impressions and clicks - Viewed-widget count - Users-clicked count - Purchased quantity **Data Retention (queryable analytics period):** The queryable analytics window depends on the merchant's plan. Merchants should contact sales for custom retention. **Export Options:** - CSV — both direct download and emailed CSV reports **JSON / API Export:** Yes. The public Reports API returns JSON over HTTPS and is the supported path for pulling Fast Simon analytics into a warehouse or BI tool. - Auth: `x-api-key` header. One key per site, generated in the dashboard. - Reports: `search-queries`, `top-collections`, `no-results-queries`, `did-you-mean-queries`, `impact`, `widgets-impact`. A discovery endpoint lists the reports and columns available to your key. - Dates are UTC and inclusive. `to` is capped to yesterday, so partial days are never served. Maximum range is 365 days per request. - Granularity: `total`, `day`, `week`, or `month`. - Figures for a given day keep settling for up to 7 days as late conversions and returns land. Incremental syncs should re-fetch and overwrite the trailing 7 days on every pull. - Rate limit: 60 requests per minute per key. **Third-Party Analytics:** - Google Analytics 4 - Fast Simon emits standard GA4 ecommerce events (`view_item_list`, `select_item`, `add_to_cart`, `view_promotion`) tagged with an `item_list_name` identifying the Fast Simon surface, so merchants can attribute search-, collection-, and agent-driven activity inside their own GA4 property. Coverage includes Search, Autocomplete, Smart Collections, recommendations, and the Shopper Agent. - Any tool that can call the Reports API can ingest the same figures directly. --- ## Pricing **URL:** https://www.fastsimon.com/pricing/ Fast Simon offers flexible plans for growing and enterprise brands. A free plan is available for smaller stores. Paid plans are customized per merchant. **Free Trial:** 14 days on paid features **Pricing Factors:** - Product catalog size - Monthly session volume - Required features - eCommerce platform **Plans:** Starter, Essential, Growth, and Enterprise. Plan names and the full per-tier feature breakdown are shown publicly on the pricing page; specific prices are tailored per merchant and provided on request. **How to Get a Quote:** To receive a price quote based on your store's profile, contact sales: https://www.fastsimon.com/schedule-demo/ --- ## Support & SLA **Enterprise Support Includes:** - Dedicated Customer Success Manager - Priority phone/email support - SLA-backed uptime commitments **Uptime Guarantee:** 99.99% for enterprise plans **Support Details (by plan):** - Support hours: 24/7 on all plans - Support channels: Email (Starter, Essential); Priority Email (Growth); Priority Email & Phone (Enterprise) - Onboarding: Online resources (Starter, Essential); Customer Success onboarding (Growth); Customer Success onboarding with tailored training (Enterprise) --- ## Compliance & Security **Supported Compliance:** - SOC 2 certified - GDPR - CCPA - ADA **Security Details:** - DPA availability: Yes, on request - Data processing locations: Fast Simon runs on Google Cloud Platform, with content delivered over a global CDN edge network. Specific data-processing locations and data-residency options are provided on request and governed by the applicable Data Processing Agreement (DPA). - Data retention policies: Detailed daily analytics are retained on a rolling 90-day window. Aggregated reporting covers a longer period, and the queryable window in the dashboard and the Reports API depends on the merchant's plan, with a maximum of 365 days per API request. Fast Simon stores catalog data, anonymized shopper behavioral events, and derived models; it does not store shopper names, email addresses, or payment details. Merchant-specific retention terms are set out in the DPA. --- ## Glossary of Terms - **Merchandising Strategy:** A rules engine that controls product ranking via category patterns, dates, geographies, promotions, and pinned products. Supports boost, bury, and hide actions. Context-aware — different rules apply for search vs category vs audience segment. - **Hyper Tagging:** AI-driven extraction of fashion-product attributes from images — color, pattern, style, gender, fit, length, neckline, heel, material — added as searchable tags. - **Smart Rendering:** Server-side rendering for collection and search pages. Includes a Shopify Liquid SSR snippet for stores that want fully-rendered HTML delivered before JavaScript executes. - **Visual Similarity:** Image-based matching using deep visual embeddings, with a hybrid mode that blends visual features with product attributes. Powers Lookalike, Shop the Look, and Visual Search experiences. - **Audiences:** Filter-based personalization across product attributes (gender, color, material, size, type). Per-segment user vectors derived from session product views drive ranking adjustments for differentiated shopping experiences. - **Federated Search:** Hybrid retrieval that combines semantic vector similarity with keyword matching (BM25 + vector weighting via Redis vector index) to deliver more relevant search results than either method alone. - **Shopper Agent:** Natural-language guided product discovery via chat interface, with chat-based recommendation hints. - **Smart Collections:** Automatically generated collections via Smart Navigation, with dedicated analytics for sessions, conversions, and revenue. - **Natural Language Processing (NLP):** Multilingual text understanding for shopper queries, supporting both English-optimized and multilingual modes. - **Visual Discovery:** Three-feature suite — Lookalike (visually similar products), Shop the Look (complementary items via object detection), and Visual Search (search by uploaded image). - **No-Code Editor:** Visual grid-based editor in the Fast Simon dashboard for managing merchandising and content layout without writing code. - **Conversational Commerce:** See Shopper Agent. --- ## Frequently Asked Questions ### General **What is Fast Simon?** Fast Simon is an AI-powered shopping optimization platform that provides search, merchandising, personalization, and conversational commerce tools for eCommerce stores. **How is Commerce Native AI different from Personalization?** Personalization tailors the experience to each shopper based on their behavior — it is a proven capability and remains available as it is today. Commerce Native AI is a new intelligence layer that optimizes for business outcomes rather than relevance alone: it combines shopper intent with your catalog, merchandising strategy, inventory levels and active promotions, and ranks toward the goals you set. The two work together; Commerce Native AI does not replace behavioral personalization. **What platforms does Fast Simon support?** Shopify, Shopify Plus, BigCommerce, Magento, WooCommerce, Wix, and custom/headless implementations. **Who uses Fast Simon?** eCommerce brands of all sizes, from growing DTC brands to enterprise retailers. Notable customers include Steve Madden, Hey Dude, Juicy Couture, Authentic Brands, Francesca's, and 10,000+ stores worldwide. **Is there a free plan?** Yes, Fast Simon offers a free plan for smaller stores. Paid plans scale based on product catalog size, monthly sessions, and features needed. **Do I need a developer to set up Fast Simon?** Fast Simon provides no-code installation and a no-code editor for styling customizations. Enterprise and large-scale implementations typically require a developer for advanced integrations. **Does Fast Simon replace my platform's native search?** Yes. Fast Simon takes over the search box, the search results page, and optionally collection and category pages. The rest of the storefront stays on your platform. **Can I keep control over how products are ranked?** Yes. AI ranking and manual merchandising work together: merchants set boost, bury, pin, and hide rules and can target them by date, geography, and audience. Merchandising rules take precedence over automatic ranking. **How is Fast Simon priced?** On catalog size, monthly session volume, the features you need, and your platform. A free plan is available for smaller stores; paid plans are quoted per merchant. **Can I try it before committing?** Yes - paid features come with a 14-day free trial. **Can I export my analytics?** Yes - as CSV from the dashboard, or as JSON from the public Reports API. ### Technical **How long does implementation take?** Self-service setup: 1-2 hours. Assisted onboarding: 1-2 weeks. Enterprise implementations with custom requirements: 2-4 weeks. **Does Fast Simon affect site speed?** No. Fast Simon is designed for performance with edge caching, async loading, and optimized rendering. Most implementations see improved perceived performance due to instant search results. **How does Fast Simon handle large product catalogs?** Fast Simon supports catalogs with millions of products. The AI indexing and search infrastructure is built for enterprise scale. **Is Fast Simon secure and compliant?** Yes. Fast Simon is SOC 2 certified and supports GDPR, CCPA, and ADA compliance. Data Processing Agreements are available on request. **What's the difference between Fast Simon Search and native platform search?** Fast Simon's AI Search provides instant results, typo tolerance, natural language understanding, synonyms, and personalized results. Native platform search typically offers basic keyword matching only. **Which platforms support Managed Collections?** Managed Collections is available on Shopify. It generates and maintains native Shopify collections, keeping their membership up to date automatically, with merchant-selectable ranking strategies and nested scopes. Landing Pages remains available on all supported platforms. **Is Conversational Search part of the Shopper Agent?** Conversational Search lets shoppers search in natural language and is available on Enterprise. The Shopper Agent is the broader conversational experience, including catalog and shopper context, guardrails and its own analytics. --- ## Resources - **eCommerce Wiki:** https://www.fastsimon.com/ecommerce-wiki/ - **Blog:** https://www.fastsimon.com/blog/ - **Case Studies:** https://www.fastsimon.com/customers/ - **Press:** https://www.fastsimon.com/press/ - **Partners:** https://www.fastsimon.com/partners/ --- ## Contact - **Sales:** https://www.fastsimon.com/schedule-demo/ - **Support:** support@fastsimon.com - **General:** https://www.fastsimon.com/contact-us/ --- *Last updated: 2026-09-02*